Each client’s appointment is very important to us. We take great care to ensure scheduling is handled efficiently so that our clients receive the level of service and professionalism that they deserve when they schedule with us.

We understand that sometimes situations arise that require you to change your appointment. If you must cancel or reschedule, we require that you notify us at least 24 hours in advance. This helps us protect the time our our providers and our clients and ensure that we can continue to deliver upon our promise of exceptional service.

Cancellations and reschedules without 24 hours notice will incur a cancellation fee of 50% of the service price. Missed appointments (“no-shows”) will be charged at 100% of the service price. This fee is non-refundable and cannot be used toward future services.

We understand that you have a busy schedule. If you are more than 15 minutes late to your appointment, we may need to reschedule your appointment to accommodate your service(s). If we do not hear from you within 15 minutes after your scheduled appointment start time, your appointment will be considered a “no-show” and you will be charged 100% of the service total.

 

Deposits:

Some appointments require extra time and preparation to accommodate with scheduling the appropriate medical staff and supplies and will require a 50% deposit. The deposit fee is non-refundable and will go towards the cost of treatment.

Appointments that do not require extensive time and staffing will require a $100 deposit. The deposit fee is non-refundable and will go towards the cost of treatment.

 

Agreement:

By booking an appointment with our med spa, you acknowledge that you have read and understand our scheduling, cancellation and deposit policy and agree to be bound by the terms and conditions stated above.